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Terms and Conditions

Last updated: October 2026

1. About Us

These Terms and Conditions (the “Terms”) govern the use of the website hadesflow.com (the “Website”), operated by HadesFlow Ltd. (ХадесФлоу ЕООД), a company registered in the Commercial Register of the Republic of Bulgaria under UIC 208438230, with its headquarters in Sofia, Bulgaria (“HadesFlow”, “we”, “us”, “our”).

Contact: contact@hadesflow.com · hadesflow.com

2. Scope

By using the Website, including the contact form and the chat assistant, you accept these Terms.

Our services are intended exclusively for legal entities, sole traders and other professionals acting in the course of their business, and are provided only under individual written agreements signed with each client. Those agreements, not these Terms, govern any engagement.

3. Website Content

The Website is provided for information purposes. We aim to keep its content accurate and up to date but do not guarantee this, and it does not constitute an offer. Descriptions, plans and prices on the Website are indicative and may change at any time.

Figures on the Website (e.g. time savings, cost reduction, faster response times, ROI) are illustrative estimates, not guarantees.

4. Contact Form and Free Consultations

Sending an inquiry through the contact form or booking a free consultation creates no obligation for either party. Recommendations given in free consultations and audits are general and do not constitute a binding offer or guaranteed outcome.

5. AI Chat Assistant

The chat assistant on the Website is an AI-powered system, not a human. Its replies are generated automatically, may be inaccurate or incomplete and do not constitute professional, legal or financial advice or a binding offer. Please do not share sensitive personal data, passwords or payment details in the chat. You can reach a person at any time at contact@hadesflow.com.

6. Use of the Website

You may not misuse the Website, interfere with its operation or attempt unauthorised access. Links to third-party websites are provided for convenience; we are not responsible for their content.

7. Intellectual Property

All content on the Website (texts, graphics, logos, design) belongs to HadesFlow or its licensors and may not be reproduced without our prior written consent.

8. Liability

To the maximum extent permitted by law, HadesFlow is not liable for damages arising from the use of the Website or from reliance on its content. Nothing in these Terms limits liability for intent or gross negligence, or any other liability that cannot be limited under Bulgarian law.

9. Privacy

Personal data of Website visitors and of persons who contact us is processed in accordance with our Privacy Policy.

10. Changes to These Terms

We may update these Terms from time to time. The current version is published on the Website with its date of last update.

11. Governing Law

These Terms are governed by the laws of the Republic of Bulgaria. Any dispute shall be referred to the competent court in Sofia, Bulgaria.

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